Top Questions List

You can access the Trakheesi system through the Dubai Land Department website using UAE PASS.

The advertisement permit may disappear from the system in the following cases:

• The property has been sold.
• The property has been leased.
• The Form A agreement has expired.

To update the details of an advertisement permit, delete the existing permit and issue a new one.

After logging in to the Trakheesi system, locate the relevant licence, click the three dots and select ‘Permit’.

For further details, refer to the Trakheesi system user guide.

After logging in to the Trakheesi system, locate the relevant permit, click the three dots and select ‘Edit’.

For further details, refer to the Trakheesi system user guide.

Create a new business user account, then log in to the Trakheesi system using the new account and submit a ‘Change Licence User’ request.

• Dubai Department of Economy and Tourism (DET) Licence: Complete the renewal through the issuing authority. The renewed licence details will then be automatically reflected in the system.
• Free Zone Licences or licences requiring Dubai Land Department approval: Submit a renewal request through the Trakheesi system and obtain a No Objection Certificate (NOC). Complete the renewal procedures with the relevant issuing authority, then upload the renewed licence to the Trakheesi system.

1. Log in to the Trakheesi system and select the required service.
2. Complete the required information, attach the necessary documents and submit the application.
3. The application will be reviewed, and an acceptance notification will be issued through the system upon approval.
4. Pay the applicable fees electronically.
5. Receive the registration notification. For Free Zone licences, an electronic No Objection Certificate (NOC) will also be issued.

• Real estate exhibition organisation, administrative supervision services for owners’ associations and real estate valuation services: AED 10,000 annually.
• Property leasing and management services for third parties: AED 15,000 annually.
• Real estate development: AED 25,000 annually.
• Real Estate Registration Trustee: AED 100,000 annually.
• All other activities: AED 5,000 annually.

An additional AED 10 Knowledge Fee and AED 10 Innovation Fee apply to each of the above fees.

A Real Estate Broker Card can be issued through the company manager’s account. The card can also be cancelled through the manager’s account or via the Dubai Brokers App.

The approved job titles include:

• General Manager
• Sales Manager
• Administrative Manager
• Marketing Manager
• Office Manager
• Development Manager
• Commercial Manager
• Investment Manager
• Regional Manager
• Executive Manager
• Sales Representative
• Land and Real Estate Broker
• Real Estate Broker
• Sales Supervisor
• Sales Executive
• Marketing Specialist
• Office Administrator
• Administrative Supervisor
• Assistant Manager
• Kiosk and Market Salesperson
• Brokerage Employee

The issuance fee for most professional cards is AED 500, plus an AED 10 Knowledge Fee and an AED 10 Innovation Fee. These include:

• Real Estate Broker Card
• National Broker Card
• Real Estate Consultant Card
• Mortgage Broker Card
• Mortgage Consultant Card
• Private Property Management Card
• Property Management Card
• Private Property Buying and Selling Card
• Real Estate Registration Trustee Card
• Real Estate Services Trustee Card
• Trainee Real Estate Valuer Card

Real Estate Valuer Card: AED 5,000, plus an AED 10 Knowledge Fee and an AED 10 Innovation Fee.

Broker Exam Fee: AED 700, plus an AED 10 Knowledge Fee and an AED 10 Innovation Fee.

ERES Fee: AED 50, plus VAT.

Terms and conditions apply.