Campaign for Ejari Services
Campaign for Ejari Services
In its commitment to facilitating services, simplifying procedures, and raising awareness among customers, the Dubai Land Department has prepared this concise guide to answer the most frequently asked questions about EJARI contracts and to clearly and easily explain the approved channels and steps for completing transactions.
Note: This guide is intended for awareness and simplification. It is always recommended to rely on official and approved channels for up-to-date information.
Ejari FAQs
This FAQ section provides clear answers to common questions and guidance on key procedures
For Landlords - An EJARI contract can be registered through the following channels:
- EJARI System (for Business Users)
- Real Estate Trustee Centers
- Dubai REST App
Steps via the Dubai REST App
- Log in as an individual user
- Go to your Property Wallet
- Select the property from the list of owned properties
- Access property services
- Select EJARI services / Register a new contract
- Specify the tenant type (Individual/Company)
- Enter the contract details
- Submit the request and pay the fees
For Tenants - An EJARI contract can be registered (with the landlord's approval) through:
- Real Estate Trustee Centers
- Dubai REST App
Important Note:
If the landlord does not approve within 5 days, the request will be automatically canceled.
The minimum lease term is one year.
For Landlords - An EJARI contract can be cancelled via:
- EJARI System (Business Users)
- Real Estate Trustee Centers
- Dubai REST App
For Tenants - Cancellation (with landlord approval) can be done via:
- Real Estate Trustee Centers if the lease is still valid (NOC)
- If the lease has expired, landlord approval is not required
- Dubai REST App
Note:
If a cancellation request remains unapproved for 5 days, it will be automatically cancelled.
The Dubai Land Department does not issue certificates or receipts for cancelled EJARI contracts.
Once cancellation is complete, the lease becomes immediately invalid without the need for any additional certificate.
You can download your EJARI certificate via:
- The Department's website - (If you have an EJARI contract number)
- The Dubai REST app
Steps:
- Log in
- Tap the home screen icon at the bottom of the screen
- Access your Property Wallet
- Select the property
- Go to contract details
- Download your EJARI certificate
No certificates are issued for registering co-occupants, and their names do not appear in the rental contract.
Co-occupants' information can be viewed via:
- The Dubai REST app
- The "Manage Occupants" option within the contract details
You can check if you are eligible for a rent increase using:
The Rent Index Calculator available on the official Dubai Land Department website.
The increase is calculated based on the difference between:
- The current rent
- The average rent for similar properties in the area
The rental index applies to all residential units, as it does not differentiate between furnished and unfurnished units in terms of rental values.
- If the tenant does not wish to renew:
- The landlord must be notified at least 3 months in advance.
- If the landlord does not wish to renew:
- The tenant must be notified a full year in advance with a documented notice, clearly stating the reason for non-renewal.- Any additional terms or extensions stipulated in the contract must be adhered to.
Important Links
Dubai REST Application
Dubai REST offers a comprehensive suite of services, including lease management (registration, renewal, and cancellation), rental dispute resolution, and dispute tracking, among others, to both property owners and tenants.
