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Via the Service Centre:
Step 1: The customer visits one of the real estate service trustee centres
Step 2: The customer submits Emirates ID to the employee
Step 3: The transaction data is entered into the system by the employee, and is verified and approved
Step 4: The customer pays the fees and receives a receipt of payment
Step 5: The title deed is handed over to the customer

Via Dubai REST App & Website
Step 1: Register and create an account (if the customer is not already registered) or login and choose the type of user
Step 2: Choose the service and fill in the data
Step 3: Choose a payment method and pay the fees
Step 4: The customer receives the output electronically

Via WhatsApp Chatbot
Step 1: Save the number of Dubai Land Department 8004488 in the contacts
Step 2: Login to WhatsApp
Step 3: Make a conversation with the Land Department and the virtual assistant (Malik) will help you receive the service
Step 4: Choose your payment method, and pay the fee
Step 5: Receiving the service outputs electronically

Cash
Debit or Credit Card
ePay

Real Estate Services Trustee centres
Dubai REST App
Dubai Land Department's website
WhatsApp Chatbot
Call Centre (For People of Determination & Senior Citizens)

To Whom It May Concern Certificate (electronic)
Receipt Voucher (electronic)

5 minutes