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This service allows a customer to register a grievance against resolutions issued in matters concerning the performance.

No Form

1-List of grievance, which includes the grounds
2- Any supporting documents for applying for a copy of correspondence, notifications, violations, electricity and water consumption bills, copies of checks, letters, etc.
Note: In case of replacing the legal attorney:
1- A copy of the power of attorney notarized by the notary public for the legal attorney and a copy of the UAE ID. In the event that the legal attorney is a law firm, a copy of the office license and the UAE ID of the lawyer must be submitted, as in the event that it is an attorney of a lawyer, an authorization issued by the lawyer’s office (if any) to be submitted.

The service shall be available within (15 days) from the date of notifying the debtor of the performance order resolution and from the date of issuance of the resolution for the favor of the creditor

All documents submitted must be in Arabic language or legally translated, and to be archived and posted at the Rental Disputes Center page https://rdc.dubailand.gov.ae according to the divisions contained in the system, as no hard copy document will be received.

AED 100 fee for advertisement
AED 25 fee for power of attorney registration, if any,
AED 10 knowledge fees
AED 10 innovation fees
In case that the application is submitted to the Real Estate Services Trustee Centers
Service partners fees of AED 130 + value added tax for service partners fees to be added

Via Real Estate Services Trustee
Step I: A customer will move to a service center (Real Estate Services Trustee)
Step II: A customer will submit the required documents to an employee, to ensure that no documents are missing.
Step III: The transaction details will be entered into the system by an employee and shall be audited and approved
Step IV: A customer will pay the fees and receive a payment receipt

Via the website
Step I: Signing up and creating an account (if the customer signs up for the first time) or logging into the system and selecting the service
Step II: Uploading the documents
Step III: Paying the service fees
Step IV: Attending the session via the remote litigation system
Step V: Receiving a judgement from the website