MoU reflects DLD's commitment to strengthen private sector partnerships to better serve customers
Dubai, United Arab Emirates, 20 November 2018: Dubai Land Department (DLD) signed a Memorandum of Understanding (MoU) with Majid Al Futtaim, the leading shopping mall, communities, retail, and leisure pioneer across the Middle East, Africa, and Asia. The MoU showcases both parties' commitment to strengthening their existing strategic cooperation through unifying efforts in improving the institutional work to serve all customers. HE Juma bin Humaidan, Deputy Director General of DLD, signed the MoU with Hawazen Esber, CEO of Communities at Majid Al Futtaim - Properties.
HE Juma bin Humaidan, Deputy Director General of DLD, commented: "This new MoU strengthens cooperation with private sector institutions to achieve the vision of Smart Dubai to make the Emirate a regional hub for business, finance, and tourism. We will work together to promote innovation and increase customer satisfaction and the public's happiness."
Bin Humaidan added: "Through cooperation, we will improve the performance of processes and customer service, and simplify procedures. We can achieve this goal through continuous communication and the exchange of knowledge, institutional experiences, information, and studies at all levels. We will be partnering closely to implement joint projects including real estate promotion and collaboration in the integration of electronic systems."
Hawazen Esber commented: "We are proud of our partnership with DLD and are excited to continue playing a key role in helping Dubai achieve its vision of becoming a Smart City. Through this partnership, we are taking a step forward towards utilising innovation and technology to further enhance the customer experience. We are confident that, together, we will successfully improve the ease of services for our customers and strengthen Dubai's reputation as a leading real estate hub in the region."
Under the MoU, both parties will work to facilitate the exchange of best practices for creativity and innovation in common areas and build an effective platform to achieve common strategic objectives.
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About Dubai Land Department:
Dubai Land Department (DLD) was founded in January 1960 to establish the most prominent real estate sector in the Middle East and the world. It provides outstanding and integrated services to all its customers while developing the necessary legislation to propel the real estate sector in Dubai through the regulation of the sector, organising and promoting real estate investments, and spreading industry knowledge in search of regional and worldwide real estate innovation.
DLD seeks regional and worldwide innovation in real estate with the aid of its active sectors that include real estate registration services, real estate investment promotions, and corporate support, and with the aid of its active organisations that include the Real Estate Regulatory Agency, the Dubai Real Estate Institute, and the Rental Dispute Centre.
Unified Toll-Free Number:
In order for Dubai Land Department to provide the best possible service in a rapid manner and to ensure the comfort and happiness of our customers, it has activated a new toll-free call center number [8004488]. This can be used for all Dubai Land Department and Rental Disputes Centre enquiries.
About Majid Al Futtaim
Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.
A remarkable business success story, Majid Al Futtaim started from one man's vision to transform the face of shopping, entertainment and leisure to 'create great moments for everyone, every day'. It has since grown into one of the United Arab Emirates' most respected and successful businesses spanning 15 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.
Majid Al Futtaim owns and operates 23 shopping malls, 13 hotels and four mixed-use communities, with further developments underway in the region. The shopping malls portfolio includes Mall of the Emirates, Mall of Egypt, City Centre malls, My City Centre neighbourhood centres, and four community malls which are in joint venture with the Government of Sharjah. The Company is the exclusive franchisee for Carrefour in 38 markets across the Middle East, Africa and Asia, and operates a portfolio of 243 outlets in 14 countries.
Majid Al Futtaim operates 331 VOX Cinema screens and 37 Magic Planet family entertainment centres across the region. In addition to iconic leisure and entertainment facilities such as Ski Dubai, Orbi Dubai and Ski Egypt, among others. The Company is parent to the consumer finance company 'Najm', and a Fashion and Home retail business representing international brands such as Abercrombie & Fitch, AllSaints, lululemon athletica, Crate & Barrel and Maison du Monde. In addition, Majid Al Futtaim operates Enova, a facility and energy management company, through a joint venture operation with Veolia, a global leader in optimised environment resource management. The Company also owns the rights to The LEGO Store and American Girl in the Middle East and operates in the food and beverage industry through a partnership with Gourmet Gulf.