Dubai, United Arab Emirates, 26th March 2018: Dubai Land Department (DLD) and its affiliates today announced that they have received the ISO 22301:2012 International Standard for Business Continuity Management System (BCMS) certificate. The announcement was made during the closing session of the external audit, which saw the department passing all of the certificate's scrupulous evaluation standards.
His Excellency Sultan Butti bin Mejren, Director General of DLD, said: "Our new certification confirms our commitment to adopting the best standards and leading our various departments and institutions to achieve institutional excellence and quality. Our implementation of the continuity management system is part of our team's ongoing efforts to align our operations with the directives and wise leadership of the Government of Dubai with the ultimate goal of reaching the highest levels of government performance and supporting the UAE in maintaining its distinguished position and reputation on the global stage."
Mohammed Sultan Thani, Supervisor of the Services Control Sector at DLD, commented: "This certificate reaffirms DLD's dedication to serving its customers and ensuring business continuity and minimal interruptions during crises and emergencies. DLD has received this certificate in record time due to the tireless work of all of our colleagues, who have dedicated their time and effort to preparing us to comply with the international standard."
The ISO 22301:2012 International Standard for BCMS certificate aims at ensuring that vital services are not interrupted and that continuous improvements are made to prepare, respond and recover from emergency events.
Bin Mejren concluded: "It is imperative for us to progress and improve as we to continue to pursue excellence. I would like to thank all of our colleagues for their dedication to their mission of providing unparalleled services to all of our customers by adopting the latest standards of global management."
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About Dubai Land Department:
Dubai Land Department (DLD) was found in May 1960 to establish the most prominent real estate sector in the Middle East and in the world.
DLD provides outstanding services to all its customers whilst developing the necessary legislation to propel the real estate sector in Dubai, organizing and promoting real estate investment, and spreading industry knowledge. DLD seeks regional and worldwide innovation in real estate with the aid of its active organizations that include: Real Estate Regulatory Agency, the regulatory arm, Real Estate Investment Management & Promotion Center, the investment arm, Dubai Real Estate Institute, the educational arm, and Rental Dispute Center, the judicial arm.
Unified Toll Free Number:
In order for Dubai Land Department to provide the best possible service in a rapid manner and to ensure the comfort and happiness of our customers, it has activated a new toll-free call centre number [8004488]. This can be used for all Dubai Land Department and Rental Disputes Center enquiries.