Dubai, United Arab Emirates, 17 April 2018: Dubai Land Department (DLD) has signed a cooperation agreement with Emirates NBD, with the bank offering customers installment plans on DLD's services that will not be subject to any fees.
The agreement follows a study conducted by DLD's finance and administrative affairs department to understand all bank names through which DLD customers pay their fees. The study revealed that approximately 38% of DLD's fees paid by customers were made through Emirates NBD — either through cheques issued by the Emirates NBD or by credit cards.
Saad Abdulla Al Hammadi,Senior Director of Finance and Administrative Affairs at DLD, said: "This joint agreement with Emirates NBD reflects our priority at DLD to satisfy our customers and enable financial facilities for payment of fees". This advanced service enables customers to pay their fees using credit cards issued by the bank and to receive fee installments at a rate of zero percent. We also confirm that the bank does not impose any interest to its credit card holders, given that installment plans can be provided for a period longer than six months".
Ahmed Al Marzouqi, Executive Vice President & General Manager of Retail Distribution at Emirates NBD, commented: ""We are delighted to partner with DLD as part of our joint effort to provide a convenient and flexible payment solution that gives DLD customers the option of paying their fees in installments and without any interest. The importance of our strategic partnership with DLD is fully aligned with the vision of our leadership to position Dubai as the smartest city in the world. We are always looking to innovate in areas of new products and services that are of value to our customers.
These new financial facilities are being launched at DLD for the first time with the aim of satisfying the customers through smooth financial transactions.
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About Dubai Land Department:
Dubai Land Department (DLD) was found in May 1960 to establish the most prominent real estate sector in the Middle East and in the world.
DLD provides outstanding services to all its customers whilst developing the necessary legislation to propel the real estate sector in Dubai, organizing and promoting real estate investment, and spreading industry knowledge. DLD seeks regional and worldwide innovation in real estate with the aid of its active organizations that include: Real Estate Regulatory Agency, the regulatory arm, Real Estate Investment Management & Promotion Center, the investment arm, Dubai Real Estate Institute, the educational arm, and Rental Dispute Center, the judicial arm.
Unified Toll Free Number:
In order for Dubai Land Department to provide the best possible service in a rapid manner and to ensure the comfort and happiness of our customers, it has activated a new toll-free call centre number [8004488]. This can be used for all Dubai Land Department and Rental Disputes Center enquiries.