The new initiative secures safe payments
[United Arab Emirates – Dubai 12 October 2015] – Dubai Land Department (DLD) is seeking to launch modern initiatives that assurance providing best and easy services to its customers. DLD recently announced a new initiative that allows customers to pay fees and financial benefits electronically.
This initiative allows developer, real estate brokers, owners and their representatives, and government agencies that are related to working relations with the department, in addition to real estate management companies and Registration Trustees offices to complete of all payments procedures to DLD through supported e-payment gateways such Noqodi, mpay and others.
"We have taken this step following the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, for the provision of transforming Dubai to the smartest city, DLD's e-Payment is a financial smart service program offered by DLD for its customers and stakeholders to save all efforts, cost and physical visits to DLD to pay the fees pertinent to one or more services," said Khalifa Al Suwiedi, CEO of Emirates Real Estate Solutions the technical arm of DLD.
The e-Payment initiative will be cost effective for the departments and its customers, and will also assist in increasing the effectiveness of DLD's departments, especially since customers will not visit the department to pay the fees, but they can complete the e-procedures using the intelligent application that can be accessed using computer devices and smart handheld devices.
"This initiative will contribute to raising the capacity of the procedures carried out by the DLD's departments, where we are able to provide e-payment services throughout the day and throughout the week, while customers can finalise their payments from overseas. There are a lot of benefits that can be achieved through the application of e-payment, most importantly to reduce the real time information, improve efficiency by reducing transaction time and saved cost, increased governance and tight control on all payments through the different cycles at all party level, and above all increase customers' and partners' satisfaction," Al Suwaidi concluded.
This step follows the department's strategy, represented in Dubai being the best environment globally in attracting investments, and following Dubai Government strategic objectives of saving 80% of customer's physical visits by 2018, through the implementation of transactions by relying on e-applications to raise production capacity and the capacity of the department's sections to accommodate the increasing number of transactions.
The new initiative follows the international standards and best practices by reducing number of steps to complete the transactions (Sales, leasing, mortgage, auction, others) which effectively participated in Dubai Land Department registration ranking according to doing business results.