Request for Approval of Service Charges

Description

This service allows customers to request an approval for service charges of jointly-owned properties through Mollak system.


Service Form

Not Applicable


Required Documents

1. Detailed statement of the annual budget for the project's service charges
2. Offer and valuate the tenders. There shall not be less than six tenders for each service provider and according to the terms and procedures followed in RERA
3. Copies of service, maintenance, administration, insurance, and utility bills for the consumption of water, electricity, central air conditioning, and main complex fees
4. A copy of the external financial audit report from a RERA-accredited financial auditor


Service Terms

Service provider companies in the jointly-owned property must be licensed in Dubai


Service Fees

This service is free


Service Procedures

Through the electronic system:
Step 1: Register and create an account in Mollak system (if the customer does not have a pre-existing account) or log-in to the system and choose the service
Step 2: Fill in the data, attach the required documents, and send the application electronically
Step 3: The request is verified, and a notification of approval or rejection will be sent through the system
Step 4: Receive a notification on approval via e-mail
Step 5: Data will then be displayed on Mollak system and DLD's website



Payment Method

Not Applicable



Service Channels

Mollak system



Issued Documents

Not Applicable
Data is displayed through Mollak system and Dubai Land Department's website



Service Time

25 minutes

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