Request for approval of service and usage charges

This service allows customers to request an approval for service and usage charges of jointly-owned properties through Mollak system.

Not Applicable

1. Detailed statement of the annual budget for the jointly owned property's service charges and usage charges
2. Offer and valuate the tenders. There shall not be less than three tenders for each service provider and according to the terms and procedures followed in RERA
3. Contract Copies of service, maintenance, management, insurance, and utility bills for the consumption of water, electricity, central air conditioning, and master community fees
4. A copy of the external financial audit report from a RERA-Approved financial auditor

Service provider companies in the jointly-owned property must be licensed in Dubai

This service is free

Through the electronic system:
Step 1: Register and create an account in Mollak system (if the customer does not have a pre-existing account) or log-in to the system and choose the service
Step 2: Fill in the data, attach the required documents, and send the application electronically
Step 3: The request is verified, and a notification of approval or rejection will be sent through the system
Step 4: Receive a notification on approval via e-mail
Step 5: Data will then be displayed on Dubai Land Department's website (Mollak system)

Not Applicable

Dubai Land Department's website (Mollak system)

Not Applicable
Data is displayed through Mollak system and Dubai Land Department's website

25 minutes