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This service allows applying to issue a certificate of the customer's real estate statement or real estate management requirements compliance certificate, based on their application.

None

Via the App,
• the Department's website, , there is no service
Via the service center –
Real Estate Services Trustee Centers
For Individuals
1- UAE identity
2- Passport for non-residents
For companies
1- The company's trade license
2- An official letter from the company

None

Via Real Estate Services Trustee Centers
AED 50 for each letter
AED 10 knowledge fee
AED 10 innovation fee
AED 50 for service partner fees
+ VAT for service partners fees

Via the Dubai REST app / the Department's website
AED 50 for each letter
AED 10 knowledge fee
AED 10 innovation fee

Via Call Centers (for People of Determination and Senior Citizens)
Free for for People of Determination
AED 70 for Senior Citizens

Via Service Center:
Step 1: Visit a service center - Real Estate Services Trustee Centers.
Step 2: Present your Emirates ID card to the employee.
Step 3: An employee enters the transaction details into the system, which are then audited and approved.
Step 4: Pay the applicable fees and receive a payment receipt.
Step 5: Receive the "To Whom It May Concern" Certificate.

Via the Land Department App or Website:
Step 1: Sign up and create an account (if you're a first-time user) or log in and select user.
Step 2: Choose the desired service and provide the necessary details.
Step 3: Select the payment method and pay the fees.
Step 4: Receive the output online.

Call Centers (for People of Determination and Senior Citizens)
Step 1: Contact the toll-free number 8004488.
Step 2: Request a People of Determination card and Emirates ID and send it to the call center employee via email.
Step 3: For Senior Citizens, request only the Emirates ID and send it to the call center employee via email.
Step 4: The employee submits a "To Whom It May Concern" letter.