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Issuing a certificate of the customer's real estate statement application (To Whom It May Concern)
FAQs

This service allows applying to issue a certificate of the customer's real estate statement or real estate management requirements compliance certificate, based on their application.

None

Via the App,
• the Department's website, and WhatsApp, there is no service
Via the service center –
Real Estate Services Trustee Centers
For Individuals
1- UAE identity
2- Passport for non-residents
For companies
1- The company's trade license
2- An official letter from the company

None

Via Real Estate Services Trustee Centers
AED 120
including AED 50 for service partner fees
+ VAT for service partners fees

Via the Dubai REST App / the Department's website and WhatsApp
AED 50 for each message
AED 10 knowledge fee
AED 10 innovation fee

Via a service center
Step I: A customer will move to a service center - Real Estate Services Trustee Centers
Step II: A customer presents the UAE ID card to the employee
Step III: The transaction details will be entered into the system by an employee and shall be audited and approved
Step IV: A customer will pay the fees and receive a payment receipt
Step V: To Whom It May Concern Certificate will be received by the customer
Via the App or website of the Land Department
Step I: Signing up and creating an account (if the customer signs up for the first time) or log in and selecting the user type
Step II: Selecting the service, filling in the details
Step III: Selecting the payment method and paying the fees
Step IV: Receiving the outputs electronically (On-line ).

WhatsApp
Step I: Saving the Land Department number 8004488 in the contacts
Step II: Log in to the WhatsApp App
Step III: Chatting with the Land Department and the virtual assistant (Malik) will help you getting the service
Step IV: Selecting the payment method and paying the fees
Step V: Receiving service outputs on-line

Cash
Credit card
ePay

Dubai REST Mobile App
DLD website
WhatsApp
Call Centers (for People of Determination and Senior Citizens)

• To Whom It May Concern, Certificate is electronically approved
• Receipt voucher is electronically approved

10 Minutes

None

None